01 Introduction
Welcome to 7e77 com. This Privacy Policy explains in detail how personal information is collected, stored, used, and protected for users of the 7e77 com platform. We believe transparency is the foundation of trust, which is why 7e77 com's Privacy Policy is presented in clear, simple, and easy-to-understand language.
By creating or using an account on our platform, you are considered to have accepted the terms of this Privacy Policy. Please read this policy carefully. If you have any questions, our support team is always ready to help.
7e77 com is an internationally licensed online gaming platform. We comply with international data protection regulations (including GDPR) and treat your privacy as our top priority.
In Brief: 7e77 com never sells your data, never shares it with third parties without your permission, and always maintains international security standards.
02 What information we collect
Various types of information are collected when you register and use our services at 7e77 com. This information is used solely to improve service quality, ensure security, and meet legal requirements.
| Data Type | Example | Reason |
|---|---|---|
| Personal Identity | Name, Date of Birth, Email, Mobile | Account creation and verification |
| Identity Verification (KYC) | National ID, Passport | Legal Compliance |
| Financial information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Data | IP address, browser, device | Security & Fraud Prevention |
| Gaming Activity | Bet history, game logs | Ensuring Responsible Gaming |
| Cookies Data | Session cookies, preference cookies | Improving User Experience |
03 Use of Data
7e77 com uses the collected information for the purposes listed below. Strict security policies are followed in every use case.
- Account management: Your information is used to create, verify, and maintain your account.
- Payment Processing: Your financial information is used to securely process deposits and withdrawals.
- Customer Support: Our support team uses the necessary information to resolve your issues.
- Promotional Communications: Promotional offers and bonus notifications are sent with your consent.
- Fraud Prevention: Technical data is used to detect unusual activity.
- Legal compliance: Information is used as required to meet the demands of the licensing authority.
- Service Improvement: Analytical data is used to improve your gaming experience.
04 Data Sharing Policy
7e77 com never sells your personal information or shares it with third parties without authorization. However, data may be shared in the limited circumstances outlined below.
- Payment Processors: Only the information necessary to complete transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
- Licensing Authority: Data may be shared with regulatory authorities as part of legal compliance obligations.
- Legal obligations: Data may be disclosed in response to a court order or a lawful request from law enforcement authorities.
- Company Restructuring: In the event of a business merger or acquisition, your data may be transferred to the new entity, and you will be notified in advance.
Important: Outside of the situations mentioned above, 7e77 com does not share your personal information with any advertisers, research organizations, or business partners.
05 Cookies Policy
Cookies are small text files stored in your browser. 7e77 com uses various types of cookies to enhance your experience on the platform.
- Essential cookies: These cookies are essential for the platform to function properly. Login sessions and security tokens fall under this category.
- Functional Cookies: These cookies are used to remember your preferences, such as language and theme.
- Analytical Cookies: Platform traffic and usage patterns are analyzed with your consent.
- Marketing Cookies: Relevant advertisements are shown only with your consent.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
06 Data Protection Measures
7e77 com uses industry-leading technology to protect your personal information. Our security infrastructure is multi-layered and continuously upgraded.
- SSL/TLS 256-bit encryption: All data transfers take place through encrypted channels.
- Firewall & Intrusion Detection: Unauthorized access attempts are automatically detected and blocked.
- Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
- Regular Security Audits: External cybersecurity experts regularly audit and test our systems.
- Staff Training: All staff receive regular training on data protection.
- Data Minimization: Only the data that is strictly necessary is collected — nothing more.
07 Your Data Rights
As a 7e77 com user, you have important rights over your own data. We fully respect all of these rights.
- Right to Access: You have the right to know what information we are storing about you.
- Right to Rectification: If any of your information is inaccurate, you can request a correction.
- Right to Erasure: You may request deletion of your account and data unless a legal obligation requires us to retain it.
- Right to Object to Processing: You may object to the processing of your data for specific reasons.
- Right to Data Portability: You have the right to receive your data in a portable format.
- Marketing Opt-Out: You can unsubscribe from promotional messages at any time.
To exercise any of these rights, contact us via live chat or email. We will respond to your request within 30 days of receipt.
0 8 Data Retention Period
7e77 com does not store your information indefinitely. Each type of data is retained only for a defined period.
- Account information: For the duration the account is active and up to 5 years after closure.
- Transaction Records: Up to 7 years as required by law.
- KYC documents: Up to 5 years after account closure.
- Gaming Logs: Up to 2 years for security purposes.
- Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Once the designated retention period expires, data is automatically deleted securely or anonymized.
09 Minor Protection
7e77 com strictly prohibits anyone under 18 from using the platform. We are always vigilant about protecting minors.
- Age is verified at the time of registration.
- Age is re-verified during the KYC process.
- If a user is suspected to be underage, their account is suspended immediately.
- Data belonging to minors is never knowingly collected.
If you believe we may hold personal data belonging to a minor, please contact our support team immediately. We will take prompt action.
10 Policy Changes
7e77 com reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified through the methods described below.
- Pop-up or banner notifications displayed when you access the platform.
- A notification with details of the change is sent to your registered email.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend visiting this page regularly.
11 Contact
For any questions, complaints, or requests regarding the Privacy Policy, please contact the 7e77 com support team.
- Email: [email protected]
- Live Chat: 24/7 live chat support directly on the platform
- Telegram: Contact via official Telegram channel
We typically respond to all requests within 24 to 48 hours. For urgent matters, you can get direct assistance through live chat.